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Returns and Refunds Policy

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Thank you for shopping at JACLOT.

If you are not entirely satisfied with your purchase, we're here to help.

Our products can be returned within 7 days of the original purchase of the product. A new product may be exchanged for another product or returned for a refund.

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*Collector Editions (signed & numbered releases) are final sale and not eligible for return unless damaged during shipping.

 

Before you return a product, please make sure that:

  • The product was purchased in the last 7 days

  • The product is in its original packaging

Please contact us before you send the product:

Send the product with its original packing to:

3609 McGill St., B.C., Canada V5K1J3

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Shipping charges

Shipping charges incurred in connection with the return of a product are non-refundable.

You are responsible for paying the costs of shipping and for the risk of loss of or damage to the product during shipping, both to and from JACLOT.

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Damaged items

If you received a damaged product, please notify us immediately for assistance.

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Sale items

Sale items can be refunded.

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Contact us

If you have any questions about our Returns and Refunds Policy, please contact us:

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Return and Refund Policy of http://www.jaclot.com

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